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Frasers Department Store - Assistant Store Manager, Londonderry
Client:
Frasers
Location:
Londonderry
Job Category:
Retail
EU work permit required:
Yes
Job Reference:
37e407f7ac83
Job Views:
7
Posted:
13.02.2025
Expiry Date:
30.03.2025
Job Description:
Key Result Areas and Competencies:
1. Operations
* Assist with all store operations and deliver to expectation on all KPI’s
* Support with the planning of workload to ensure a productive and efficient team
* Make confident decisions, and delegate to the team effectively
* Support with compliance of process and procedures whilst maintaining a safe and healthy environment for both the team and customers
* Assist with training and coaching the team to best practice
* Use business communication tools to monitor completion of tasks and meet deadlines
2. Controls
* Use reports to ensure wage controls are met on a weekly basis, assisting with resolving any issues quickly and effectively
* Support with planning store schedules in line with store trading patterns and business expectation
* Assist with compliance for processing of payroll issues and problem-solve effectively
* Support with store daily structure to ensure the store meets compliance, customer service and security standards
* Be accountable for controlling wages and the store in the absence of the Store Manager
3. Sales
* Understand business and customer expectation and motivate the team to deliver an excellent customer experience
* Understand product features and benefits and assist with training the team to maximise sales opportunity
* Understand assigned KPI targets and support with tracking against these targets as well as communicating to and motivating the team
* Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
* Use reports to analyse and support with commerciality of key products to impact sales and profitability
* Interpret merchandising guidelines to the sales floor with strong commerciality and efficiency
4. Development
* Assist with identifying internal talent and support performance management processes to drive exceptional performance
* Support with identifying performance issues and escalate professionally to the Store Manager
* Be self-driven in own personal development take on developmental feedback constructively
* Understand and promote Frasers Group core values and coach the team to engage with these values
* Encourage feedback from team and be a point of contact between the team and Store Manager
5. Leadership and Management
* Inspire the team and act as a role model
* Support with coaching and motivating the team to achieve success
* Take responsibility of key areas to assist the Store Manager and be accountable for any outcomes
* Develop relationships with the store team and ensure everyone is working to the same goals
* Work with your Store Manager and contribute to the success of the store as a whole
Please note this is a full-time permanent contract, 45h per week working 5 days over 7.
Qualifications
The requirements:
* 3 years Management experience working in a fast-paced, high-volume retail environment
* Ability to positively impact results in sales, payroll and stock loss
* Proven record of developing talented individuals
* Must be able to work well under pressure and to strict deadlines
* Committed to supporting the store manager to achieve the highest store standards and customer service
* Background in fashion/sports retail
Additional Information
The Rewards:
* Basic rate salary £33,101 per annum
* Weekly/Monthly & Quarterly Commercial Bonuses
* Commission on a wide range of products
* Join the Fearless1000 Incentive Scheme watchTHISvideo to find out more
* We offer a wide range of Development Courses with National Qualifications
* 40% Uniform discount
* Cycle to work scheme
* Long service awards
* Excellent career development opportunities
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