Within our older adults’ homes, we aim to create a warm and welcoming environment where our Receptionist can provide a professional service and help create a positive experience for visitors from the start. Join our supportive team and be part of something special, where your dedication and compassion can make a big difference to the lives of others.
What you'll do:
* Welcome visitors to the home: Act as the first point of contact for visitors, ensuring they receive a warm and professional welcome, and are directed to the correct location within the home.
* Answer telephone enquiries: Use your customer-focused approach to answer all telephone calls efficiently, professionally, and in a friendly manner.
* Maintain our home’s positive reputation: Deliver high standards of service to our residents, their families, friends, and other visitors to the home.
What we're looking for:
* Empathy and compassion: Understand and respect the feelings of others with sensitivity and diplomacy, to build trust and provide support.
* Passion and dedication: A genuine desire to help others and make a difference.
* Communication skills: Clear and effective communication with residents, families, and colleagues.
* Team player: Enjoys working closely with others to provide a high-quality service.
Why join us?
* Rewarding Work: Make a real difference in the lives of our residents and know that you can help improve the quality of life of others and make a lasting impact on the lives of those you care for.
* Supportive Environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
* Professional Growth: We invest in your future. With ongoing development opportunities, you’ll have the chance to enhance your skills and advance your career in the care sector.
* Competitive Benefits Package: Find more information on our website.
The current work pattern for this position is Tuesday – Friday. This role involves some bank holiday working, for which enhancements are paid in line with the HCC salary policy.
Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.
To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Applicants can expect to hear from us within two weeks of the advertised closing date.
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