Job Description
Do you have experience in a phone-based customer service environment?
Do you pride yourself on providing excellent customer service?
Have you worked within the Financial Services Industry?
If so, we'd love you to join our team at Pepper Advantage UK in Uxbridge.
Pepper Advantage is one of the leading specialist loan servicing companies in the UK and we are seeking an enthusiastic and experienced Financial Services Specialist to join our team and contribute to the success of our organisation in Uxbridge, London.
We would like to hear from candidates with experience of delivering exceptional, phone-based customer service and who are highly organised, motivated, and able to work effectively and accurately.
You will be working within an established team as a key part of Pepper's operations, providing end-to-end servicing and administration of the mortgage throughout the complete cycle.
As a Financial Services Specialist, your key responsibilities will include:
1. Delivering accurate and timely processing of mortgage administration activities
2. Daily interactions with customers and third parties via telephone and in writing
3. Managing your own workload efficiently and effectively in accordance with agreed polic...