Insurance Account Advisor
Salary: Not specified
Location: Billericay, Essex
Job Type: Permanent
Ref: SJP230833
Overall objective of the role:
Dealing with a wide variety of Insurance Products Personal Lines, Commercial Combined, Household, Motor, Fleet. Although experience of some of these if not all will be considered.
Main duties to include:
1. Provide day-to-day service to meet client requests and requirements in order to retain existing allocated clients, working at moderate or high degrees of pressure according to targets and workload.
2. Exercise considerable discretion and independence under general guidance but refer to higher levels when required.
3. Produce fact-finding documents or supporting documentation to assist the periodic customer review process.
4. Identify additional opportunities for profitable growth by recognising client exposures and recommending cover enhancements.
5. Negotiate competitive terms with the product/service providers in order to satisfy client requirements.
6. Handle invoicing of all premiums due including effective credit control, where necessary.
7. Check all client documentation for accuracy prior to issue to the client.
8. Take and action instructions relating to the provision of cover.
9. Ensure all communications are accurately recorded against client records.
10. Ensure company procedures are followed, in order to adhere with both quality standards and compliance regulation, in accordance with their authority.
11. Carry out client visits as and when necessary.
12. Manage virtual files.
13. Manage diary.
14. Other duties as required in supporting the Professions team.
Specific duties and key responsibilities:
1. Handle and organise all incoming correspondents including responding where an Account Executive’s input is not required.
2. Book mid-term and renewal meetings for allocated Account Executive.
3. Provide a specialist broking service for Desktop Clients.
4. Process any desktop renewals and any other renewals that do not need Account Executive's input/visit.
5. Attend Networking Events when required.
6. Manage diary and create appointments for the Divisional Director.
7. Ensure confidentiality is maintained at all times.
8. Get involved with web and/or Social Media marketing.
9. Prepare, manage and cleanse the database.
This is a great opportunity for someone who is looking for genuine prospects and to be part of this expanding and developing Insurer.
Please submit your CV for the attention of the Hiring Manager if this role is of interest to you.
The Recruiter Specialists are acting as a Recruitment Agency as Preferred Supplier for this position.
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