Key duties and responsibilities include:
Developing work force – interviewing and selecting candidates for vacant job
Supporting new starters in their job roles passing them out
Providing ongoing group or 1:1 supervision and team building workshops or meetings
Supervising care and support coordinators across the service
Supervise employee productivity, absence and provide internal processes for improved efficiency while adhering to legal guidelines
Working with RM on setting, implementing and monitoring responsive practice standards by staff.
Producing and maintaining quality audits trails on service delivery, staff development and healthy and services in the service and in practice with
Being held accountable for the successes and challenges at operational level
Working in multi-agency setting and creating a responsive approach that prioritise clients’ outcomes and quality of life
Reviewing business continuity plans to ensure business sustainability and ability to timely resolve health and safety adversities
Supervise employee productivity and provide internal processes for improved efficiency while adhering to legal guidelines
Sourcing new business opportunities by targeting new markets or new demographics
Monitoring and improving the quality of customer service and customer satisfaction
Negotiating new contracts with our suppliers or customers on behalf of the company
Working with finance team to ensure budgets improve the cost-efficiency of the business
Keeping up to date with industry trends, policies, procedures and changing markets