Technical Engineer Profectus Recruitment is seeking a skilled Technical Engineer for a leading IT services provider. This role offers the opportunity to work in a dynamic environment, providing technical support and solutions across various customer sites. Key Responsibilities: Provide technical support and troubleshooting for Windows-based environments. Administer Active Directory, Group Policy, and Microsoft 365. Configure and manage Hyper-V, SharePoint Online, and networking infrastructure. Support firewalls (Meraki, Draytek, Sophos) and cloud-based services. Deliver excellent customer service and mentor junior team members. Requirements: Full UK work rights and driving licence. Willingness to travel across the UK. 3 years’ experience in a Technical Engineer or similar IT support role. Strong problem-solving skills and ability to prioritise workload. Expertise in: Windows Server 2012, Windows 10. Networking (DNS, routing, switching, security). Microsoft 365, Hyper-V, SharePoint Online. Firewall management (Meraki, Draytek, Sophos). Desirable Skills: Recognised IT accreditations (Microsoft, Cisco, HP ASE). VoIP (Gamma), MS Teams, cloud-based platforms. Cisco/HP network infrastructure knowledge. Scripting experience (PowerShell, batch files, VBScripts). Experience in an MSP environment. Personal Attributes: Professional, punctual, and reliable. Strong attention to detail and teamwork skills. Eager to learn and mentor others. Please send over your CV as soon as possible to ensure you don't miss out