Band 3
Main area: Head Housekeeper Grade Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (Working alternative weekends)
Job ref: 267-CS7107873
Site: Thames House, Littlemore Hospital
Town: Oxford
Salary: £24,625 - £25,674 plus an RSU allowance of £1,446 per annum | pro rata
Salary period: Yearly
Closing: 27/04/2025 23:59
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Job overview
This role includes an RSU allowance of £1,446 per annum on top of your salary
Do you have previous housekeeping and supervisory experience? Are you friendly, organised, hard-working and approachable?
We are recruiting for a Head Housekeeper to join our team at Thames House in Littlemore, Oxford. Thames House is a 26 bedded low secure female forensic unit that provides ongoing care for women in conditions of low security. Many of our service users have had experience of the criminal justice system in the past.
You'll oversee our housekeeping and catering service on the ward, managing a team of four staff. You'll support them in ensuring we provide a clean and safe environment for patients and staff.
If you have a proven track record of being able to deliver high-quality cleaning and enjoy working as part of a team, with supervisor experience then this could be the role for you and we want to hear from you!
This role requires shift working including 7am–3pm shifts, 11am–7pm shifts and every other weekend. Enhanced rates are paid for weekend work.
Main duties of the job
* Manage porters and cleaners and ensure that all service standards are met and maintained.
* Carry out a localised induction with all new joiners and annual appraisals and monthly supervisions for managed staff.
* Responsible for authorising annual leave and recording and managing sickness levels.
* Ensure managed staff are aware of any policies and procedures required to complete their tasks.
* Support line manager with rotas and cleaning schedules.
* Responsible for managing stock levels for cleaning consumables, linen and food stock levels and highlighting shortages to line manager to order.
Please refer to the job description attached for a comprehensive list of duties.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
* Excellent opportunities for career progression
* Access to tailored individual and Trust wide learning and development
* 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
* NHS Discount across a wide range of shops, restaurants and retailers
* Competitive pension scheme
* Lease car scheme
* Cycle to work scheme
* Employee Assistance Programme
* Mental Health First Aiders
* Staff accommodation (please note waiting lists apply)
* Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Person specification
Education
* NVQ level 3 relevant certificate or relevant experience
Experience
* Experience of moving & handling activities
* Basic Cleaning Skills
* Some knowledge of cleaning chemical/materials
* Supervision /management experience in a small team
* IT Literate
* Previous experience of supervising staff
* Experience of working in a mental health care setting
Skills
* Ability to work by themselves as well as being part of a team
* An understanding of the principles of delivering quality customer service
* IT skills – basic knowledge of Microsoft word and excel
* All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
* Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
* We’re advocates of flexible working and many of our roles offer a range of employment options to help you balance your work and personal life.
* Employees are expected to undertake mandatory and statutory training related to their role.
* We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
* We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.
* We are committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
* Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name: Samantha Wilcox
Job title: Facilities Support Manager
Email address: samantha.wilcox@oxfordhealth.nhs.uk
Telephone number: 07917426596
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
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