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* Customer Service & Contact Center Operations
* Travel Required: 0%-10%
* Application deadline: 30-Jun-2026
Can you bring your administrative expertise to our team? Join us in Olney, UK, and enjoy a collaborative culture that empowers you to build a career you can be proud of.
What you would do as our Support Administrator
As the Administrator - Technical Support for the Global solutions division of ASSA ABLOY, you will be responsible for day-to-day administrative tasks supporting the Technical Support team. You should be self-motivated, trustworthy, with strong organisational skills and the ability to work under pressure. A proactive approach to customer satisfaction, attention to detail, excellent communication skills, and perseverance are essential. You should be confident in discussing issues with customers and eager to succeed in finding solutions.
Your responsibilities will include:
* Responding to incoming phone calls and emails for Tech Support
* Managing the quotation process from creation to confirmation
* Handling purchase orders
* Performing general administration within the Technical Support team
* Collaborating with other departments as a link into Tech Support
The skills and experience you need
We are looking for someone who:
* Is self-motivated, proactive, with good oral and written communication skills
* Has good organisational skills, can prioritise work, and work under pressure
* Possesses good customer service skills and a positive ‘can do’ attitude
* Has experience with Microsoft Office (Outlook, Word, Excel) and is willing to learn
* Has a great telephone manner, is a team player, and has experience with Salesforce or similar CRM tools
* Has experience in a customer service-focused environment and a good sense of humour
What we offer
We’re passionate about providing opportunities and benefits for your career development, including:
* Online learning, management training, and skill enhancement
* A competitive salary and incentive schemes
We review applications regularly, so don’t wait
We are committed to building diverse, inclusive teams and encourage applications from everyone who can see themselves working with us.
To protect your personal data, we do not review applications sent by email or post. For questions about the role or the process, contact Monika Fikrová, Talent Acquisition Business Partner, at monika.fikrova@assaabloy.com.
Let’s create a safer and more open world—together!
About the ASSA ABLOY Group
Our people have made us a global leader in access solutions. With nearly 61,000 colleagues across more than 70 countries, we help billions experience a more open world. Our innovations make spaces safer, more secure, and easier to access.
As an employer, we value results over titles or backgrounds. We empower our people to build careers aligned with their aspirations and our goals, supporting them with feedback, training, and development. We encourage growth locally, regionally, or internationally.
We value diversity and different perspectives in our teams.
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