Customer Services Administrator
£26,066.38 + company pension, life assurance x 2, employee assistance programme, formal reward & recognition scheme and more.
Newton Aycliffe
Do you have experience in Customer Service and/or Administration? Does the thought of making a real difference in a rewarding role appeal to you? Are you interested in working for an award-winning company with 'Investors in People Gold' status?
If so, we'd like to hear from you.
We are currently recruiting for a Customer Service Administrator to work a hybrid role (3 days in the office and 2 at home) in our Newton Aycliffe Customer Service team.
It's a fantastic opportunity to join our well-established team in a varied role where you will be the link between the end customer, our production facilities and our field-based servicing team.
As Customer Service Administrator working hybrid you will:
* Use your communication and organisational skills to full advantage when handling a variety of calls and emails from our customers on a daily basis.
* Display attention to detail when accurately inputting details, producing quotes, updating customers on the status of their orders and organising delivery slots
* Be focused on quality rather than quantity whilst demonstrating an excellent, 'first resolution' approach when speaking to and liaising with our customers via email.
This role will come with excellent ongoing training and you will have the...