The Role
As an Employment Adviser you will be providing a tailored employment support service to individuals to address barriers to gaining new employment with personalised support for individuals to achieve and sustain work, including supported job searching, re-training for a different sector and restoring self-confidence for work.
Ideal for people with customer-facing experience in advisory, coaching, or influencing roles who are comfortable working in a fast-paced environment with KPI's and targets.
* Managing a caseload of participants holding initial appointments and action plans to ensure appropriate and effective contractual activity is undertaken by all participants according to their level of job readiness
* Addressing participants personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop participants capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment
* Identifying, structuring and recommending vacancy and training solutions, working in close consultation with your team to meet the specific needs of participants and employers
* Developing relationships and networks with key stakeholders including employers, Job Centre teams and funding providers
* Delivering our customer service standards so that all participants are provided with the same high standard of service that maximises their chances of securing sustainable employment
* Identifying employment and other work-related opportunities with employers through marketing candidates directly into employers.
About you…
Can you embrace our company values which are Kindness, Respect, Integrity, and Innovation?
Experience, Knowledge and Qualifications
* Experience of working in a customer-focused environment delivering results and achieving targets
* Ability to build rapport, engage and coach individuals to progress
* Excellent interpersonal skills with the ability to work independently and as part of a team
* Be enthusiastic and motivational building positive and encouraging relationships
* Experience of Administration and using various IT systems.
* IEP Level 3 or willingness to work towards
Key Competencies:
* Adaptability
* Results focused
* Customer centric
* Rapport building
* Resilience
* Quality & compliance.
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