What you will do in your working day
* Remote support
* Microsoft 365 Management
* Anti-virus updating/management
* Server management
* System preparation
* Network management
* Assisting with a variety of business systems and users meeting SLAs
The training you will be getting
IT Solutions Technician Level 3 Apprenticeship Standard:
* The Level 3 IT Solutions Technician programme is designed to provide the knowledge and skills to develop, implement and maintain complete IT solutions, including their hardware infrastructure
* IT Solutions Technicians apply a professional methodology or framework to gather and analyse the requirements in order to design, develop, test and implement the most appropriate IT solutions
* This programme offers two pathways that provide the underpinning knowledge and skills in either a Hardware Solutions role or a Software Solutions role
* The structured part of your apprenticeship training will be provided by JBC Skills Training, we are a specialist technical IT training provider
* You will also learn on-the-job, working alongside experienced colleagues
What to expect at the end of your apprenticeship
* Potential full-time employment offer