Job summary Riverside Surgery is expanding the Urgent Care Team. Are you enthusiastic and well motivated to join our busy GP Surgery. You will be based in Brigg in a busy rural practice. You should value excellent patient care. You will be responsible for the first line telephone assessment of care needs of patients and to provide appropriate interventions and advice as part of our multi-disciplinary Urgent Care Team. Main duties of the job To assess patients by telephone and offer advice, arrange treatment or book the patient an appointment within an agreed time frame with the most appropriate clinician. To offer advice or an appointment to patients with undifferentiated diagnosis, access, diagnose and treat minor illness/injury. To organise and interpret appropriate investigations and make onward referrals as appropriate. To liaise with GPs or other Healthcare professionals as appropriate. To ensure clinical practice is safe and effective and remains within boundaries of competence, and to acknowledge limitations. To take part in training when required and offer teaching and training support to other practice members when required. About us Riverside Brigg is a purpose built practice in the centre of Brigg with a branch surgery located in Broughton. Riverside has merged with Trent View Medical Practice covering a further three sites. Five GP partners care for nearly 24,500 patients; we are a Training Practice, host medical students and nurses and also offer work placements. We are a dispensing practice with a pharmacy attached at both sites in Brigg and Broughton. The partners have specialist interests in Cardiology, Dermatology, Diabetes, Minor Surgery, Respiratory and Substance Misuse. We employ one ANP with an interest in; Paediatrics. The Urgent Care Team manages on the day demand offering emergency appointments and telephone advice. Practice nurses manage chronic disease within the surgery and are supported by six HCAs. The practice employs three Nurse Associates as part of the nursing team. Two practice Pharmacist's manage prescribing and medicines optimisation. The clinical team is supported by a multi-professional administration team. Date posted 12 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number A0146-25-0002 Job locations Barnard Avenue Brigg DN20 8AS Job description Job responsibilities JOB SUMMARY: Responsible for the first line assessment of care needs of patients and to provide appropriate interventions and advice. To assist with training and supervising members of the Nursing Team. Clinical Acute and Routine Work To triage patients by telephone that are requesting a same day appointment and offer advice, arrange treatment, or book the patient an appointment within an agreed timeframe with the most appropriate clinician. To offer same day appointments to patients with undifferentiated diagnosis, assess, diagnose and treat minor illness/injury. To organise and interpret appropriate investigations and make onward referral as appropriate. To onward refer as appropriate. To liaise with GPs or other Healthcare professionals as appropriate. To ensure clinical practice is safe and effective and remains within boundaries of competence, and to acknowledge limitations. Teaching and Mentorship To take part in training when required and offer teaching and training support to other practice members when required. To participate in annual appraisal. To participate in training practice Registrar and Medical Students. To participate in Good Clinical Practice training To participate in studies as appropriate relevant to your role. Administration To deal with emails/tasks and other queries as required on a daily basis. To review blood results and take necessary action as appropriate. To ensure accurate and legible notes of all consultations and treatments are recorded in the patients electronic notes. To maintain appropriate registration with health service body. General To develop clinical skills to offer any additional services as agreed in the future. To participate in Nurse Team Meetings and Urgent Care Meetings. Job description Job responsibilities JOB SUMMARY: Responsible for the first line assessment of care needs of patients and to provide appropriate interventions and advice. To assist with training and supervising members of the Nursing Team. Clinical Acute and Routine Work To triage patients by telephone that are requesting a same day appointment and offer advice, arrange treatment, or book the patient an appointment within an agreed timeframe with the most appropriate clinician. To offer same day appointments to patients with undifferentiated diagnosis, assess, diagnose and treat minor illness/injury. To organise and interpret appropriate investigations and make onward referral as appropriate. To onward refer as appropriate. To liaise with GPs or other Healthcare professionals as appropriate. To ensure clinical practice is safe and effective and remains within boundaries of competence, and to acknowledge limitations. Teaching and Mentorship To take part in training when required and offer teaching and training support to other practice members when required. To participate in annual appraisal. To participate in training practice Registrar and Medical Students. To participate in Good Clinical Practice training To participate in studies as appropriate relevant to your role. Administration To deal with emails/tasks and other queries as required on a daily basis. To review blood results and take necessary action as appropriate. To ensure accurate and legible notes of all consultations and treatments are recorded in the patients electronic notes. To maintain appropriate registration with health service body. General To develop clinical skills to offer any additional services as agreed in the future. To participate in Nurse Team Meetings and Urgent Care Meetings. Person Specification Qualifications Essential RGN with valid NMC Registration 5 years post registration experience Degree level clinical qualification appropriate to the role Ability to work independently and autonomously Fluency in written / spoken English Desirable Experience of working in primary care Experienced in the un-scheduled care environment Experience in regard to offering a telephone triage service for patients requesting on the day treatment Experience in regard to offering a See & Treat service for patients Masters level clinical qualification appropriate to the role Non-medical nurse prescriber qualification Person Specification Qualifications Essential RGN with valid NMC Registration 5 years post registration experience Degree level clinical qualification appropriate to the role Ability to work independently and autonomously Fluency in written / spoken English Desirable Experience of working in primary care Experienced in the un-scheduled care environment Experience in regard to offering a telephone triage service for patients requesting on the day treatment Experience in regard to offering a See & Treat service for patients Masters level clinical qualification appropriate to the role Non-medical nurse prescriber qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Riverside Surgery Address Barnard Avenue Brigg DN20 8AS Employer's website http://www.riversidesurgerygps.co.uk (Opens in a new tab)