Job Description
Customer Support Agent
About the job:
We seek a highly organised, proactive, and detail-oriented Customer Support Agent to join our growing team. You will play a key role in providing excellent written customer communication, supporting field service operations, and ensuring smooth coordination between our customers and engineering teams.
About Ecovision:
Ecovision has extensive experience designing, installing and managing distributed rooftop solar PV asset portfolios across the UK.
We have installed over 5,500 systems and currently manage over 19,000 installations across the mainland UK (63MWp capacity). Our clients are primarily Portfolio Investors, Councils, and Housing Associations. We have a strong track record of managing long-term solar performance and work with clients to minimise operational costs while maximising renewable energy generation. Benefits of working at Ecovision Asset Management:
1. Free work social events including Christmas Party and summer BBQ
2. Strong team culture, our staff are our focus
3. Contributory pension (up to 5%) with overpayment option
4. Yearly salary increases for all staff
5. Buy and carry over annual leave facility
6. Death in service cover
7. Company sickness pay
8. Employee Assistance programme
9. 25 days paid holiday plus a day for yo...