Barchester Healthcare is recruiting a Home Admissions Advisor to join their fantastic care home team in Wells. This is an opportunity to work alongside an exceptional management team and support the success of a first-class care home. Barchester is an industry-leading care provider, holding some of the best quality ratings in the UK, with a focus on providing exceptional quality care to residents.
Main duties of the job
The Home Admissions Advisor will be responsible for all sales activity for the care home, including talking to potential new residents over the phone, providing informative and welcoming tours of the home, engaging with residents and relatives to understand their experience and requirements, responding to sales enquiries, actively generating leads, and maintaining a contacts database. The successful candidate will have a track record in sales and marketing, preferably in a care home setting, excellent communication skills, the ability to present to individuals and groups, and experience building relationships within a local community.
Job responsibilities
* Represent Barchester and our state of the art home in a friendly and professional manner.
* Responsible for all sales activity for the home.
* Talk to potential new residents over the phone, and provide informative and welcoming tours of the home.
* Engage with residents and relatives to understand their experience and requirements.
* Respond to sales enquiries.
* Actively generate leads and identify local marketing opportunities.
* Maintain a contacts database.
Person Specification
Qualifications
* Track record in sales and marketing, preferably in a care home setting.
* Excellent communication skills.
* Ability to present to individuals and groups.
* Experience building relationships within a local community.
* Full UK driving licence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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