We're looking for a National Account Manager to look after Boots and the Pharmacy channel for a well established H&B business. The position is responsible for managing and developing customer relationships with these accounts and driving the business forward.
The role requires working collaboratively across functions to deliver revenue, profitability, and growth objectives while supporting operational excellence. Regular travel for in-person engagement is a key aspect of this role.
Customer Relationship Management
- Build strong, professional relationships with key contacts across customer teams, including commercial, category, finance, logistics, and operations.
- Deliver robust financial and sales performance analyses to inform decision-making.
Strategic Account Planning
- Develop comprehensive account plans to align with broader business goals.
- Utilise scenario planning to support agile and informed commercial decisions.
- Ensure strategies are executed effectively and aligned with brand objectives.
Leverage available data to uncover opportunities for growth in customer categories.
- Advocate for the inclusion of company products in customer category strategies.
Oversee the end-to-end execution of campaigns and commercial activities, ensuring objectives are met.
- Ensure all commercial agreements and pricing are accurate and well-documented.
- Collaborate with supply chain teams to streamline processes and address potential issues proactively.
- Demonstrated experience in creating and implementing account-specific Joint Business Plans (JBPs).
Experience working with market and sales data (e.g., Proven ability to expand business opportunities and exceed commercial objectives.
Knowledge of negotiation tactics and category management principles is advantageous.
Strong analytical skills with a clear understanding of financial metrics, including ROI, sales modelling, and promotional analysis.
Familiarity with web-based tools and retailer platforms for data extraction and analysis.
Exceptional communication, negotiation, and relationship management skills.
10% Annual bonus
~ Company car
~25 days annual leave plus bank holidays
~ Pension
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