Manheim Vehicle Solutions is an evolving business supporting customer de-fleet and handover services within the motor industry on behalf of vehicle manufacturers, leasing companies & motor organisations.
The parts department support our own internal teams, in order and supplying of the components to complete the units on site
Scope of the role:
Reporting to the manager within the department and managing the day to day tasks as required. Being able to work on their own initiative and allocating work load for business requirements and being able to adapt from the challenges of the daily work load for multi account profile.
Objectives for the role:
Viewing vehicle images on our own systems from images taken from the inspection teams and also viewing emails and images to ascertain similar detail
To have experience and knowledge of multi profile accounts and catalogues to be able to cover and assist in times of annual leave, peaks on accounts and to support the manager also with coordinated tasks
Skills, knowledge and experience:
Specific skills, knowledge and experience required to be able to successfully deliver the role:
- To have a understanding of the operation and requirements for day to day targets and priorities
- Multi skilled Parts knowledge with access and skills for multi contract E CAT and parts identification.Super user would be identified on this as they have the ability to switch roles and duties depending on customers needs / inbound vehicle
- To be able to assist the Parts Manager on projects relating to the parts team when system development / new accounts and to mentor the new account and pass the knowledge gained onto the wider team
- Checking ETA on parts on order and confirming information to account managers on a weekly report
- To escalate back order parts on order with the relevant suppliers to see if alternatives available that are compatible and work with the vehicle
- Supporting in inbound volume of parts and offering support / guidance in allocation of resource at peak times
- Technical knowledge of vehicles we are working for our clients and working with the trained mechanical technicians in resourcing / identifying the correct repairs and parts required
STRICTLY NO AGENCIES PLEASE:
We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL.
We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's
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