Job summary We are looking for medical receptionist to join our team for 20 hours per week. Work pattern to be discussed. To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages, and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. Main duties of the job Maintaining and monitoring the practice appointment system Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the correct service Initiating contact with and responding to, requests from patients, team members and external agencies Read code data on SystmOne Photocopy documentation as required Data entry of new and temporary registrations and relevant patient information as required Input data into the patients healthcare records as necessary Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team Manage all queries as necessary in an efficient manner Carry out system searches as requested Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested All other duties that are allocated to them About us Woodhouse Hill Surgery is based in Fartown Huddersfield. We are part of Kirklees CCG. We have approximately 4400 patients. Our lead GP is Dr Weqas Ahmed. Date posted 02 January 2025 Pay scheme Other Salary Depending on experience Minimum wage Contract Permanent Working pattern Part-time Reference number A3605-25-0000 Job locations 71A Woodhouse Hill Fartown Huddersfield West Yorkshire HD2 1DH Job description Job responsibilities In addition to the duties previously mentioned, the receptionist may be requested to: Support administrative staff, providing cover during staff absences Scanning of patient related documentation and attaching scanned documents to patients healthcare records Complete opening and closing procedures in accordance with the duty rota As required support [insert role] in the management of repeat prescriptions, ensuring they are processed accurately and efficiently Ordering and monitoring of stationery supplies Job description Job responsibilities In addition to the duties previously mentioned, the receptionist may be requested to: Support administrative staff, providing cover during staff absences Scanning of patient related documentation and attaching scanned documents to patients healthcare records Complete opening and closing procedures in accordance with the duty rota As required support [insert role] in the management of repeat prescriptions, ensuring they are processed accurately and efficiently Ordering and monitoring of stationery supplies Person Specification Qualifications Essential Experience of working with the general public Desirable Experience of working in primary care Experience of working in a GP practice Experience in working in a health care setting Experience Essential Experience of working with the general public Desirable Experience of working in primary care Experience of working in a GP practice Experience in working in a health care setting Knowledge and skills Essential Ability to provide quality care Good interpersonal and communication skills Desirable IT skills - System one Microsoft Office Person Specification Qualifications Essential Experience of working with the general public Desirable Experience of working in primary care Experience of working in a GP practice Experience in working in a health care setting Experience Essential Experience of working with the general public Desirable Experience of working in primary care Experience of working in a GP practice Experience in working in a health care setting Knowledge and skills Essential Ability to provide quality care Good interpersonal and communication skills Desirable IT skills - System one Microsoft Office Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Woodhouse Hill Surgery Address 71A Woodhouse Hill Fartown Huddersfield West Yorkshire HD2 1DH Employer's website http://www.woodhousehill.co.uk/ (Opens in a new tab)