Stoke Climsland
Vacancy listed: 28/02/2025
Westcountry Rivers Trust is seeking to hire a part-time IT Manager or IT Officer (dependent on experience), including website and content management.
This is a permanent contract after a successful 6-month probation period.
Contract: Permanent
Report To: Director of Operations
Grade: 3 / 4 dependent on experience
Hours: 22.5 per week
Location: Westcountry Rivers Trust’s office is in Stoke Climsland and while we have adopted hybrid working, there is an expectation to work from the office on a regular basis and to travel to sites across the delivery area.
Salary:
1. The starting salary for the IT Officer role is £15,420.00 - £16,980.00 (£25,700.00 – £28,300.00 - FTE) per annum (dependent on experience).
2. The starting salary for the IT Manager role is £18,480.00 - £21,600.00 (£30,800.00 – £36,000.00 - FTE) per annum (dependent on experience).
Benefits while working for Westcountry Rivers Trust:
* Generous leave entitlement - 25 days annual leave, with a reward for long service - an additional 1 day per year for each year worked over 5 years, up to a maximum of 30 days for employees serving 10 years continuous service.
* Additional Leave covering the Christmas Closure period.
* 9% Employer Pension, plus Life Assurance cover.
* Employee Assistance Programme.
* Investment in your future growth with ongoing training & career development.
* We foster a diverse and inclusive workplace where every voice is heard.
Interviews will be held in person at our offices in Stoke Climsland on Thursday 3rd April 2025.
About the Role
Responsibilities
Key responsibilities include:
* To ensure the charity’s IT systems and technologies run effectively and securely.
* Manage and co-ordinate all IT matters including physical infrastructure, data, technology, security, telephony, licenses, and computer hardware and software.
* Develop and maintain IT policies, procedures, and standards and implement them across the Trust in discussion with the Leadership Team.
* Manage the Trust’s website, including content updates, technical maintenance, and security compliance.
* Provide IT support to staff, troubleshooting hardware and software issues.
* Develop and deliver IT training and promote a culture of good data management and cybersecurity awareness across the Trust.
* Arrange a regular security audit and monitor security vulnerabilities, threats, and events ensuring the Trust is adequately protected.
* Monitor email and electronic record retention policies and ensure adequate backup of files and data.
* Review provision of IT equipment, asset safeguarding, destruction of old equipment, and removal of unsupported devices.
* Ensure the charity adheres to the requirements of relevant guidance and legislation while aiming to deliver a best practice approach.
* Use initiative to find solutions to improve processes and make efficiencies.
* Provide technical support for our Volunteer Management System, Assemble.
* Procure and set up new devices and manage user accounts.
* Implement security measures including password management and two-factor authentication.
* Support the implementation of IT policies and procedures, including data protection and GDPR compliance.
* Liaise with external support providers to escalate technical issues when necessary.
Person specification
Knowledge and Experience
* Previous experience as an IT Manager, or similar role.
* Demonstrable experience and knowledge of managing an organisation's IT systems and processes.
* Demonstrable experience of managing SharePoint and Microsoft 365.
* Knowledge of GDPR and other relevant legislation and experience of applying knowledge.
* Experience of managing cyber security threats and ensuring IT systems are robust and protected.
* Experience of managing both hardware, software, and IT systems and processes, including physical infrastructure and networking, across an organisation.
* Experience and skills in managing a website.
* Experience of successfully initiating and implementing changes across an organisation.
* Ability to communicate effectively with colleagues and deliver training.
* Ability to use initiative and resolve problems in a timely manner.
* Experience providing IT support in a professional setting.
* Knowledge of IT infrastructure, networking, and software troubleshooting.
* Good understanding of IT security basics, including password policies and phishing awareness.
* Willingness to develop IT knowledge and stay updated with best practices.
* Ability to manage and upload content to a WordPress website.
Please note that there may be an occasional requirement to work outside of normal office hours to avoid system downtimes in core working hours. Any offer will be subject to DBS and references checks.
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