Key Responsibilities
* Technical Expertise: Diagnose and resolve complex IT issues related to desktops, laptops, printers, and other devices.
* Problem-Solving: Utilise your analytical skills to identify root causes and implement effective solutions.
* User Support: Provide timely and efficient assistance to end-users, ensuring a positive support experience.
* Documentation: Create and maintain clear and concise documentation to streamline processes and knowledge sharing.
* Security: Adhere to strict security protocols and best practices to protect our IT infrastructure.
Benefits
What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* A dynamic and supportive work environment
* The chance to be part of a thriving team that makes a real impact
Other Benefits include:
* Company contributory pension and life assurance schemes
* Flexible buy/sell holiday scheme
* Eye care vouchers
* Cycle to Work Scheme
* Fiat discount offer
* Free parking provided
Additional Information
This is an office-based position that will require you to work on-site at our head office in Coalville, Leicestershire.
If you're a dedicated Desktop Engineer who thrives in a fast-paced environment, we invite you to join our IT team today!