Automotive Service Administrator
Warrington
£25,300 OTE £27,000 (Overtime paid at time and a half)
* Monday to Friday (7am-4pm / 8am-5pm / 9am-6pm)
* 1 in 4 Saturday mornings paid as enhanced overtime (4 hours)
* Permanent position
* Pension, 30 days annual leave, childcare vouchers and benefits package.
Job Overview: We currently have a number of exciting opportunities for our commercial truck client who have dealerships and workshops across the Northwest and surrounding areas. We are seeking a skilled and customer-focused Service Administrator with an automotive background to join a vibrant and supportive automotive service team based in Warrington.
The service team plays a pivotal role in ensuring all HGV customers, documentation, and systems are kept running smoothly to enhance relationships both internally and externally.
The job: Automotive Service Administrator
* You will be an important part of the service team and be an excellent team player.
* You will be the first point of contact for our valued HGV customers and an integral part of ensuring smooth administrative operations.
* Maintain accurate service department records and systems.
* Maintain the interface between dealership systems and those of the manufacturer/distributor.
* Conduct all transactions with precision and maintain clear records.
* Uphold a consistently professional and courteous welcome for all visitors.
* Record and pass messages promptly and accurately to relevant personnel.
* Ensure efficient telephone connections, considering busy times and ongoing meetings.
* Enhance the reputation of the business during interactions with others.
* File completed invoiced job card histories and conduct annual archiving of job cards.
* Maintain order numbers and invoice retail customers when required.
* Liaise with clients face to face, via email, and telephone.
* Review booking availability, book in vehicles, and accurately document bookings based on customer requirements.
* Responsible for raising defect-related estimates.
Experience required: Service Administrator
* Ideally some Automotive or Commercial vehicle industry experience.
* Experience working with Kerridge is a distinct advantage.
* Experience in a similar industry preferred.
* Ability to think analytically and problem-solve.
* IND123
If you would like to discuss the Automotive Service Administrator position in more detail, please call Rochelle at Clear Automotive on 07808841875 for a confidential chat.
#J-18808-Ljbffr