Overall job purpose
Aswith all managers in the team, you will be required to assist the DepartmentHead in day-to-day management as well as managing your own portfolio ofclients, ensuring the highest possible standards of client service at all times,building and maintaining client relationships. You will take an active role inthe growth of the department through identification of opportunities and associatedbusiness development activities.
The role will include providing GAAP support andadvisory services to our clients, supporting our (non-audit) clients throughtheir audit process. Strong managerial and technical skills, with detailedworking knowledge of FRS 102, FRS 101 and Companies Act reporting requirements areessential, and IFRS experience is preferable. Other areas of expertise such as acquisitionaccounting, share based payments and debt modifications would be an advantage.
Responsibilities
* Managing a portfolio of clients with varying assignments, which includes;
o determining resource requirements and ensuring that the team has the relevant experience and skills required;
o liaising with clients to establish timetable and meeting deadlines for delivery of work;
o being the key point of contact for clients, liaising with them frequently and understanding their business requirements;
o monitoring the team’s progress against budgets;
o ensuring appropriate liaison takes place with all other departments, and that all potential client needs are identified and serviced accordingly;
o reviewing work completed by junior members of the team, providing relevant feedback and being proactive in identifying training needs; and
o thoroughly researching and resolving issues prior to Partner or Director review.
* Maintaining an advanced level of technical knowledge through appropriate reading and courses and fulfilling any development or training requirements.
* Providing technical support to the AFR Directors and Partners as well as technical advice to our client base and other departments as and when required.
* Liaising with clients throughout the year and practicing the principles of excellent client service at all times.
* Closely monitoring the practice management system reports, to ensure the profitable recoverability of work in progress, and billing on a timely basis.
* To develop a detailed knowledge of the firm’s specialist services, actively look for opportunities to cross sell, and to undertake special work in response to client needs where appropriate.
* Participating in the recruitment process for specialist hires or graduate recruits, leading first round interviews and making recommendations to AFR Directors and Partners.
* As a line manager, manage the AFR team’s appraisal process ensuring appropriate objectives and development plans are in place for junior members of the team. You will also be required to support the overall technical training and development needs of the staff within the AFR department.
* To perform the firm’s review and completion procedures, to attend the final meeting with the client and to ensure that the client subsequently receives the final accounts, management letter and adjustment to opening balances on a timely basis.
* To be involved in any other administrative departmental and office issues as deemed appropriate.
* Carry out ad hoc assignments.
Key Performance Measures
* Deliver high quality service to clients, ensuring that timetables are achieved.
* Meeting utilisation, profitability and recovery targets.
* Growth in recoveries and engagement margin on client portfolio.
* Cross-selling additional services and introduction of other service lines to clients, new work won for the firm, fee increases on client portfolio.
* Adherence to the firm’s procedures and values.
* Demonstrating ownership and responsibility for completion of assignments.
* Portray the Firm in a professional manner through appearance, conduct and attitude.
Personal and professional qualities
The role requires:
* ACA/ACCA fully qualified, with at least three years PQE and one year experience of managing a full portfolio of clients.
* Strong technical skills.
* Experience of using accounting software.
* In depth understanding of UK financial reporting requirements.
* Well-developed people skills to relate to clients and colleagues.
* Good organisational and time management skills.
* At least 3 days present in the office each week to support colleagues face to face.
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