We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.
Great journeys start with Trainline
Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, and affordable as it should be.
Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh, Berlin, Madrid, and Brussels. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.
Job Description
We are looking for an experienced interim AP/ AR Manager for a 6 month contract who will be responsible for end-to-end control around our Billing, Credit Control and Supplier processes covering both our UK and International businesses. The ideal candidate will have great initiative and be able to consider ‘the big picture’. Brilliant prioritisation and being seen as an inspiring & supportive manager will be key.
Day-to-day management and control are naturally core aspects of the role, the ability to stand back and proactively assess the impact of commercial changes and consider what the impact will be. On the back of this, you will bring ideas about what ‘great’ looks like in terms of process and seek opportunities to automate and improve wherever you can, supported by our Data and Finance Transformation teams.
Building excellent relationships outside of Finance to be able to identify changes before they happen and build best in class processes to deal with these changes.
This role works closely with Data, Commercial, Trainline Partner Solutions, and other internal stakeholders across the business to ensure streamlined AP & AR financial processes, enhanced Billing & Finance system functionalities and ensure timely payment of suppliers, prompt billing & debt collection from our customers.
Responsibilities
* Management, development and mentoring of team of 6 – including oversight, review and ultimate responsibility for the output of the team
* Create a cohesive team working function through training and development to include career progression and cross departmental cover with a focus on risk & control
* Accountable for controls across the AP & AR functions to ensure controls are effective & operate correctly
* Endeavour to build a positive team culture, encouraging contribution, listening to feedback, highlighting success & championing engagement initiatives across Finance & Company
* Continuous improvement around process flows ensuring control & efficiency – Driving efficiency & targeting team resource for maximum impact
* Manage the payables function, ensuring timely and accurate payment of supplier invoices
* Manage client collections, aged debtors & credit risk
* Manage client billing, ensuring accurate and timely billing with a key focus to create efficiencies from recent investment in our new billing system
* Development of KPI metrics and reporting to Senior Management
* Driving team responsiveness & performance against SLA’s
* Maintain debtor and creditor balance sheet reconciliations
* Feed AP and T&E data into Sustainability and HMRC reporting
* Manage all Corporate Card spend and ensure submitted within SLA
* Involvement with system implementations and improvements, feeding into our ongoing finance transformation project
* Input into the Group audit process throughout the year, reviewing and providing relevant audit requests and liaising with auditors on queries/issues
* Work closely with the wider Finance teams to provide insight and reporting
Qualifications
* 5+ years experience in AP/AR/Credit Control functions
* Experience managing a small team, with a proven track record of success
* Good Microsoft Office experience, particularly Word and Excel
* A self starter with a can-do attitude
* Excellent communication skills
* Well organised and able to manage own workload to meet deadlines
* Analytically minded, able to investigate the detail but also consider the bigger picture
Additional Information
Why should you jump on board?
We pay special attention to learning and development and organise quarterly company learning days as well as offering a learning budget that can be put towards resources of your choice. We will cover the costs of your professional subscriptions and give you access to our very own learning platform.
At Trainline, we care about the wellness of our employees. We host puppy therapy sessions, in-office yoga and run Mental Health First Aider training courses as well as having an Employee Assistance Program as one of our many company benefits.
We regularly throw fun social events such as pub quizzes, karaoke nights and our large-scale Summer and Winter Festivals every year. Additionally, we love hosting meetups in our amazing event spaces and having the opportunity to support internal and external community groups.
We also hold companywide hackathons and our annual Trainline Tech Summit, which provides Trainliners with an opportunity to stand up and share their story, learnings, or new skills with their colleagues in a safe environment.
Our flexi-first approach
We believe in the importance of a healthy work-life balance and the value of a flexible workforce. Our flexi-first approach outlines our commitment to a hybrid way of working and our expectations of Trainliners. A key part of what makes Trainline special is our people and the value we get from the buzz and energy of our workplaces, and that’s why we’re proud to offer the best of both worlds. In practice this means in–office attendance at least 40% of the time over a 12-week period for all Trainliners. These in-office days are typically team led to help us connect, collaborate and create together.
Our Values
* Think Big - We're building the future of rail
* Own It - We care about every customer, partner and journey
* Do Good - We make a positive impact
* Travel Together - We're one team
Interested in finding out more about what it's like to work at Trainline? Why not check out what our employees say about us on Glassdoor ? You can also find out more information by following us on LinkedIn or our 'Life at Trainline' Instagram account.
We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world.