HR Advisor / ER Consultant
Job Purpose
To work as part of team of Employment Law Consultants where you will provide HR and Employment Law advice and support to clients throughout different sectors.
Job Overview
The Employment Law Consultant role requires you to work within a team providing legally compliant advice and HR assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non-compliant as well as ensuring the client is fully aware of the risk these options present.
You will provide HR and Employment Law Advice to the wide variety of clients throughout various industries across Great Britain and Northern Ireland.
Day to Day Responsibilities
* To work in line with the departmental KPI’s, ensuring support is provided to clients in a productive manner with quality sound Employment Law advice and within set SLA’s.
* To ensure that personal knowledge of Employment Law and HR best practice is continually updated.
* To advise, assist and guide clients with all Employment Law/HR enquiries received.
* To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database.
* Attend legal briefings and internal company training to ensure that advice provided is compliant with our services.
* Ensure departmental protocols are adhered to ensuring a high-quality level of service ...