Company Overview:
Preston Pointe Retirement Community is a premier senior living community located in Morrisville, NC. We offer a luxurious and caring environment for independent living retirees, ensuring personalized service and a variety of upscale amenities and activities.
Position:
Dining Room Captain
Salary:
$20.00 per hour.
Benefits:
* Competitive wages
* Comprehensive benefits package, including medical, dental and vision insurance
* Life Insurance
* Paid Time Off (PTO)
* Flexible Spending Account
Job Summary:
We are seeking a dependable and dedicated dining room captain to join our team. The ideal candidate will have a passion for working with the senior population and possess excellent customer service skills. This role involves overseeing the daily dining room and café staff, ensuring high standards of appearance, hospitality, and service, as well as cleanliness of the dining room areas.
Key Responsibilities:
* Trains, supervises, assigns, and directs dining room and café staff.
* Schedules dining room and café staff.
* Greets and seats residents and guests, always with a focus on excellence and service.
* Receives and resolves complaints concerning dining room service in a positive, resolution-friendly manner.
* Directs daily line-up with dining room staff.
* Maintains inventory of dining room supplies and reports needs to Culinary Director.
* Trains staff on the POS system.
* Monitors safe and orderly storage of all dining room equipment, glassware, and silverware.
* Captains are expected to take tables as needed.
* Attends weekly meetings to discuss events and setups.
* Oversees setup, service, and reset of all dining room functions.
* Creates teamwork and a functional working environment that is fun, safe, and productive.
* Follows proper protocol at all times.
* Duties are subject to change based on the direction of the Culinary Director.
Requirements:
* Must be 21 years of age or older.
* Minimum 2-3 years of dining management experience.
* Ability to work weekends, holidays, and flexible hours.
* Ability to communicate effectively, both verbally and in writing.
* Must have strong organizational skills.
* Ability to train and counsel staff members in a productive/constructive manner.
* Ability to work with minimal supervision.
* Excellent customer service skills with a patient and kind demeanor.
* Successful background check.
* Pre-employment physical and drug test.
Work Schedule:
* Full Time
* 5 days per week. Additional hours as needed to cover staffing.
Application Instructions:
To apply, please visit our careers page at https://prestonpointe.com/careers/
We are a Drug Free Workplace.
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