Job Title: Product Support Lead York
Salary: £60,000 - £70,000 per year
About the Role:
We are seeking an experienced Product Support Lead to join our team in York, UK. As a Product Support Lead, you will be responsible for managing the Product Support Team and ensuring that our customers receive exceptional technical support.
Key Qualifications:
* Degree in engineering, physics, mathematics, or hard science.
* Minimum of three (3) years experience in technical sales and/or product support.
* Proficiency in key optical engineering and physics concepts/optics industry experience preferred.
* Knowledge of company products, applications, capabilities, and sourcing possibilities.
* Knowledgeable about sales and support processes.
* Proven leadership ability to manage people, build highly effective, diverse teams, and create positive working atmosphere.
* Fluent in English, additional language skills preferred.
* Strong organization skills.
* Able to identify key objectives, set goals, and execute plans.
* Excellent communication and presentation skills, both written and verbal.