Job summary We are looking for an enthusiastic and motivated individual to join our busy administration team within Rheumatology at North Tyneside General Hospital. The successful candidate will: Work as support to all sub-speciality secretarial teams providing general office duties supporting the clinical care of patient. Report to Lead Secretary. Deputise for Band 3 during leave absences. Transcribe clinical & non-clinical documents Office support:o reception/telephone enquiries, collecting & opening post, filing, photocopying, messenger, faxingo PAS Case Note Managero PAS data input for admissions/transfers/discharges/OP clinicso Provide holiday/sickness cover for clerical posts (including ward clerks) within the business unito Maintain stationery cupboard Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received. Main duties of the job The successful candidate will provide transcription, administrative and secretarial support service to the team. The post holder must be able to use own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills. Knowledge of IT packages and applications is essential. G2 and SystmOne software knowledge desirable but training will be provided. ECDL and knowledge of PAS and previous experience of working within the healthcare environment would be desirable. About us We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England. Date posted 17 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 319-7010789RW Job locations North Tyneside General Hospital Rake Lane North Shields NE29 8NH Job description Job responsibilities To assist in the general efficient running of sub-speciality offices including typing/G2 transcription, filing, retrieval and storage of patient records, handling post and dealing with telephone enquiries. To cover for other Band 2 Clerical jobs as required. To act up to Band 3 for short-term absences e.g. annual/sick leave. Job description Job responsibilities To assist in the general efficient running of sub-speciality offices including typing/G2 transcription, filing, retrieval and storage of patient records, handling post and dealing with telephone enquiries. To cover for other Band 2 Clerical jobs as required. To act up to Band 3 for short-term absences e.g. annual/sick leave. Person Specification Qualifications / Professional Registration Essential Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills NVQ Level 2 in customer care/admin or equivalent experience Desirable RSA 3/OCR (or equivalent) ECDL Experience and knowledge Desirable Medical Secretary Training Experience of working in hospital-based Health Records or related service within the National Health Service Experience in working in NHS Person Specification Qualifications / Professional Registration Essential Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills NVQ Level 2 in customer care/admin or equivalent experience Desirable RSA 3/OCR (or equivalent) ECDL Experience and knowledge Desirable Medical Secretary Training Experience of working in hospital-based Health Records or related service within the National Health Service Experience in working in NHS Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Northumbria Healthcare NHS Foundation Trust Address North Tyneside General Hospital Rake Lane North Shields NE29 8NH Employer's website https://www.northumbria.nhs.uk/ (Opens in a new tab)