Job summary The UTC Administrator is the first point of contact for people who arrive at the Urgent Treatment Centre. They may be patients attending an appointment, visitors, official visitors arriving for a meeting or a business making a delivery. Each one needs a friendly, helpful welcome from the receptionist who directs them to where they need to go. You will be expected to provide effective and efficient administrative support to teams of healthcare professionals. The role involves a high level of coordination and implementation of office procedures and will require a high level of knowledge of all clinical systems. Main duties of the job To ensure rooms are prepped and clean ready for when the clinicians arrive. Welcoming patients and booking / registering them onto the clinical systems. Fielding incoming UTC phone calls. Control the UTC patient appointment list making sure all patients are being seen according to their arrival time. Have an oversight of the waiting areas by visiting each regularly, keeping a close eye on all patients and bringing attention to a clinician if they could potentially be declining. About us Thanet Health CIC was established to support Primary Care in Thanet. Our mission is to deliver superior quality integrated healthcare for people who live and work in Thanet, preferably by people of, or affiliated with, Thanet. Date posted 04 March 2025 Pay scheme Other Salary £12.33 to £20.93 an hour Dependent on shift pattern Contract Bank Working pattern Part-time Reference number B0050-25-0000 Job locations Kent Innovation Centre Millennium Way, Westwood Broadstairs Kent CT10 2QQ Job description Job responsibilities Please see attached Job Description for a full list of the responsibilities associated with this role. Job description Job responsibilities Please see attached Job Description for a full list of the responsibilities associated with this role. Person Specification Qualifications Essential Please see attached Person Specification for full details Desirable Please see attached Person Specification for full details Person Specification Qualifications Essential Please see attached Person Specification for full details Desirable Please see attached Person Specification for full details Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Thanet Health Community Interest Company Address Kent Innovation Centre Millennium Way, Westwood Broadstairs Kent CT10 2QQ Employer's website https://www.thanethealthcic.co.uk/ (Opens in a new tab)