Mortgage Administrator / Case Manager
Location: Godalming
Salary: Up to £36,000
Job Description:
I have a well-established Mortgage Broker who is currently recruiting for a Mortgage Administrator / Case Manager to join their expanding team in the mortgage sector. The successful candidate will report directly to the Team Manager.
Responsibilities:
1. Acting as a primary point of contact for all clients post submission of application.
2. Uploading supporting documents to the lender's portal.
3. Calling lenders/providers for any updates on mortgage/insurance applications and gathering additional information/missing documents from clients.
4. Verifying ID/Documents ensuring applicants meet the lender's criteria.
5. Completing AML and compliance checks as a risk prevention.
6. Updating the in-house system ensuring all notes are clear and accurate.
Experience:
1. Minimum of 1 year's administration experience within Mortgage administration or case management working for a broker.
2. My client will look at Brokers wanting to move back into administration.
3. Good IT skills (Word, PowerPoint, Excel, Outlook).
4. Experience managing/prioritising own caseloads.
5. Strong communication skills both written and oral.
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