AV/Technical Equipment Specialist
It's fun to work at a company where people truly believe in what they are doing!
Job Description:
The Technical Service Specialist assists the Supervisor or Manager in leading the day-to-day tasks of our client office. A strong technical acumen is needed to handle firms A/V and other technical needs such as mobile and laptop set up. Will accurately communicate with client staff and Epiq team members regarding commitments, deadlines and challenges.
Essential Job Responsibilities
1. Assign production tasks to team members
2. Work independently on production assignments, often at a satellite copy center without direct supervision
3. Ensure all projects have been properly completed and quality checked
4. Help with setups of laptops, mobile devices, and AV
5. Work to resolve work issues or complaints such as lost parcel, damaged package, untimely deliveries
6. Assist management with training new hires on all processes
7. Other duties may include mail, distribution services, copy, print, records, facilities, reception, and hospitality services
Qualifications & Requirements
1. High School Diploma or GED
2. Minimum of 2 years work experience
3. Ability to lead others in a professional manner
4. Strong written and verbal communication skills with the ability to resolve complaints
5. Ability to multitask with attention to detail
6. Working knowledge of MS Word, Excel, and Outlook
7. Ability to lift or move 40 lbs. or greater
8. Ability to walk, bend, kneel, stand or sit for an extended period of time
The Compensation range for this role is 20.31 to 28.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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