THE OPPORTUNITY
We are excited to present an exceptional opportunity for a Senior IT Engineer to join a leading soft drink beverage manufacturer. This is a fantastic chance to become a key player in a growing team, providing outstanding technical support and contributing to the success of a well-regarded company.
Salary: £35,000Location: Leeming BarHybrid Working: Onsite onlyWorking Hours: Monday – Friday, 08:00-16:00Car and Driver's License: RequiredTHE ROLE
In this pivotal role, you will support the IT Manager and serve as the point of escalation for two Service Desk Engineers. Your responsibilities will include:
1. Advanced 2nd Line Support: Address and resolve complex IT infrastructure issues escalated from the Service Desk Engineers.
2. Microsoft 365 Management: Oversee and optimize the Microsoft 365 environment to ensure top performance and security.
3. IT Infrastructure Maintenance: Assist in maintaining and enhancing the IT environment, ensuring systems operate smoothly and efficiently.
4. Project Support: Play a key role in the rollout of new projects, such as a new phone system and ERP introduction.
5. Team Collaboration: Guide and support Service Desk Engineers, ensuring high-quality service delivery and team cohesion.
6. Issue Resol...