IT Apprenticeship Kickstart your career in IT with Unity Schools Partnership as an IT Apprentice This hands-on opportunity places you at the forefront of IT support and infrastructure development within a thriving educational environment. At Unity Schools Partnership, theyre dedicated to empowering students and staff by providing reliable, innovative IT solutions across their academies. As an IT Apprentice, you'll be part of a supportive team with a shared commitment to technological advancement and professional growth. Unity Schools Partnership is a forward-thinking Multi-Academy Trust (MAT) that values collaboration, innovation, and continuous improvement. With schools across Suffolk, Essex, and Cambridgeshire, they strive to create a connected community where students and staff alike benefit from high-quality resources, including a strong IT infrastructure. This role offers an exciting entry into IT within an organisation that values development, well-being, and excellence. What Youll Be Doing: 1st Line Support: Provide essential first-line support to staff and students, including password resets and account setup using Active Directory. Conduct basic hardware repairs such as screen replacements and RAM/memory upgrades. Software Upgrades and Updates: Manage software updates across systems, including upgrades to Windows 11, ensuring consistency and security across all devices. Batch Scripting & Imaging: Work on system imaging and mirroring for new starters, students, and teachers to standardise systems and security protocols. Networks & Servers: Assist in maintaining physical servers and support the transition to virtual servers as part of a 12-month project. This is a fantastic opportunity to gain experience with server management and virtualisation. Microsoft Technologies: Gain hands-on experience with Microsoft 365, Intune, and Azure, supporting cloud solutions across the schools IT network. Desired Skills, Qualities, and Experience: Interest in IT: A passion for technology and problem-solving. Basic Windows Knowledge: Familiarity with Windows operating systems. Communication Skills: Ability to communicate effectively with both technical and non-technical users. Entry Requirements: A GCSE Grade 5/C in English and 4/C in Maths. Salary, Hours, and Benefits: Salary: £12,347 per annum Hours: Monday to Friday, 8am to 4pm or 8:30am to 4:30pm Benefits: Professional Development: Coaching and training support to help you grow in your role. Employee Assistance Programme: Access to GP helpline, financial and legal advice, and more. Occupational Health Services: Access to well-being resources, including a well-being app and staff discounts. Convenient On-Site Facilities: Free parking and childcare voucher scheme. Why Join Unity Schools Partnership? Unity Schools Partnership is committed to supporting their staff with resources, opportunities, and benefits that promote career growth and work-life balance. As an IT Apprentice, youll gain invaluable experience in a dynamic and collaborative setting, with the chance to make a meaningful impact on educational IT systems and build a strong foundation for a future in IT. Take the first step in your IT career with Unity Schools Partnership apply today to start your journey