Summary: Customer & System Support Administrator role at Impact Food Group, providing first-line support, data analysis, and system efficiency improvements. Key responsibilities include customer support, data collection, menu building, refund processing, and onboarding new contracts. The role requires meticulous attention to detail, prior help desk experience, excellent customer service and communication skills, and adaptability. In return, the company offers a competitive salary, bonus, 25 days paid annual leave, online learning opportunities, and employee wellbeing platform. Additional details include a DBS check and commitment to equal opportunities.