We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world. Job Details We are looking for a Systems Analyst to join our Global Verticals Operations team to ensure our production and data collection systems continue to evolve, and to enable consistency and efficiencies across our global markets. The role is a hybrid role with the operations and tech teams. Where you will be responsible in reviewing existing processes and queries and help define new requirements to transform from current to future state. Also to support the operations team help provide solutions and fix with either inputs or outputs of data issues. If you’re willing to go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in, apply for a career that’ll be out of the ordinary and join us Role Description This is a fantastic opportunity for a passionate and logically minded candidate, who is keen to join a fast paced and innovative Global Operations team based in London. This is an important role in our growing business, so we can support our key clients in a wide range of industries stretching from technology, beauty and food and drinks such as Apple, Google, Samsung, L’Or éa l, PepsiCo’s ever-changing needs. Key Responsibilities: Working alongside the Product Director to assist in ensuring the Production / Data collection system evolves. Designing and overseeing test specifications and conducting rigorous testing before rolling out live systems Translate business requirements into system enhancements /project specifications for software development. Working closely together with technical staff, such as Developers to ensure the technical viability of solutions. Working with the operations teams, (global and local) to help review data collection and their outputs Gain new skills/technologies by way of shadowing, training, self-learning. Commitment to solutions, enhancements, and process efficiencies to help develop the team. Handle daily batch job failures by way of analysing job failure, diagnosis and taking corrective action. Assess and prioritise support issues raised by client service or operations, by demonstrating awareness of the severity of each problem. Attend meetings with other areas of Operations and Commercial to understand requirements for Software Enhancements. Utilise technical and programming skills to understand the business rules behind the processes of data. Recommending solutions to recurring data issues/bugs and document accordingly Providing regular progress reports to management Create an End User Manual around the system. Key skills/experience: Bachelor’s degree in a numerical/computer/scientific discipline or equivalent experience in related role Good understanding of database structures/systems Strong Microsoft Office Skills, especially advanced Excel skills Strong Mathematical/Logic skills Good SQL knowledge (Azure SQL), e.g. able to read / interpret stored procedures. Strong written and oral communication skills are needed in order collaborate with and influence local operations teams to ensure projects/services are delivered to required timing/standards. Ability to communicate effectively and influence senior operational team members in other countries. Nice to have (but not essential) Microsoft Azure Python C# HTML CSS R What you can get from us: You’ll have incomparable exposure to various stakeholders and be part of a team delivering data to some of the world’s largest brands such as Apple, Google, Samsung and more. What you can expect: Comprehensive training which will pave the way for you to have a fantastic career in delivering truly amazing insight Opportunity to present your thinking, experiences and potential to the management team supporting you with your ongoing development and progression We are increasingly recognised as a Company that prioritises its people, focussing on successful careers and workplace cultures (recognised as an employer of choice in the UK, Ireland, France, Spain, Mexico, Brazil and Greater China). Just as our clients are at the centre of everything we do, our people are the foundation, and we have the same levels of passion and commitment to them and their careers with us. Don’t take our word for it - you can check out our Glassdoor profile to see for yourself 25 days holiday plus an additional day off to celebrate your birthday Reasonable Adjustments Kantar is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements. LI-HP1 LI-Hybrid Country United Kingdom Why join Kantar? We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.