Planner / Scheduler (Maintenance / Social Housing)
£25,000 - £28,000
Southgate, Enfield, Greater London
Monday – Friday 08:00am-17:00pm
The Company:
Our client is a leading maintenance contractor looking to continue it's growth. They fulfill maintenance requirements across various portfolios, such as; social housing, commercial offices and healthcare buildings. Namely, a £50m responsive repairs contract with a national housing association.
Role overview:
You will be responsible for; planning / scheduling the tradespeople for upcoming repairs, assist with administrative tasks, communicating with residents, ensuring quality service delivery while providing exceptional customer service.
Responsibilities:
* Assist with initial enquiries from established clients and customers of the business, talking through repairs / maintenance requirements
* Allocating trade operatives to attend a range of responsive repairs
* Ensure the correct and accurate maintenance of project records / data, dealing with all ad-hoc administration that your projects generate
* Troubleshooting and problem-solving
Requirements & Experience:
* Previous experience within social housing (maintenance contractors / housing associations / local authorities)
* Exceptional organisational skills, computer literate, strong work ethic and professional
* Ability to prioritise tasks and work efficiently
* Excellent phone manner ...