Senior Events ManagerSales & Marketing - Group Sales & Events
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Senior Events Manager to join our talented Catering and Conference Services team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.
In the role of Senior Events Manager, your key focus will include:
1. Event planning, rooming list co-ordination and BEO details once signed contract has been turned over as ‘Definite’ by the Sales Team.
2. Ensuring high revenue / VIP bookings are handled seamlessly and with extra care and attention to detail.
3. Conducting weekly Group Resume meeting and ensure the effective handover of all Group logistics to the Operations teams.
4. Supporting planners with their own bookings during challenging periods.
5. Assisting with event enquiries as required, primarily focusing on corporate, and supporting social, weddings and short-lead enquiries when required.
6. Driving and championing projects relating to developing the events and catering business.
7. Achieving monthly, quarterly and yearly Catering and Groups revenue goals.
Do you have? –
1. Previous experience within events management in a hotel environment at a manager level
2. Excellent customer service skills
3. Strong administrative and organisation skills
4. Great attention to details
5. Ability to work under pressure and multi-task a number of different activities
6. Previous use of Opera and Salesforce systems
YOUR BENEFITS
Financial Wellbeing
* Discretionary Service Charge
* 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
* Access to Wagestream – a salary advance benefit
* Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
* Discounted accommodation at The Langham, London for you and your family
* Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
* Up to £750 Recommend a Friend referral bonus
* Seasonal Travelcard loan
* Company pension plan
* Life insurance
* Discounts in various high street and online shops
Mental Wellbeing
* Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
* Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
* 2 staff parties per year and several colleague social and community events
* Access to the Employee Assistance Programme by Hospitality Action (24/7)
* Access to Qualified Mental Health First Aiders on site
* Most Valued Colleague of the Month and Year Awards
* Long Service Awards
Physical Wellbeing
* Free meals on duty in our Staff Restaurant
* Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
* Enhanced Sick Pay
* Eye test vouchers
* Cycle2Work scheme
* Subsidised regular Back Massage, Reflexology & Chiropody Sessions
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