Based in Walsall, we are recruiting on behalf of our client for an experienced and professional Service & Installations Manager.
** It is important to acknowledge that although this is a Managerial role, it is a hands-on position and the ideal candidate must have experience of managing a team and their own time to help support engineers working out in the field.
Overseeing a team of three service engineers who install and repair laundry auto-dosing units, mains fed water coolers and boilers, product dispensers and washroom equipment throughout the Midlands. This role would suit a highly motivated, team orientated and experienced Installation Service & Installations Manager.
Duties include, but are not limited to:
- Training service engineers and acting as the escalation point for technical support for service engineers- Conducting plumbing and electrical surveys for equipment installs to ensure accurate costings and resource allocation.- Developing policies and procedures relating to health and safety, installation and equipment service.- Conducting engineer performance reviews, currently a team of 3 engineers.- Carrying out and assigning facilities maintenance duties (including electrical installation/fault finding, PAT testing and EICR).- Planning the daily workload of the team, allocating appropriate resources to ensure that work is carried out to the customer’s satisfaction.- Strategic planning of departmental capac...