Job summary Specialist Information Analyst - West Area - Primary Care Services Account Manager At BCU Health Board we believe that data helps save lives and improve outcomes for patients. Working with doctors and nurses to understand what matters for their patients, the Information Department has developed analytics that help our clinicians make better decisions and improve their services. We are seeking an experienced professional to undertake the role of Specialist Information Analyst within the Information Analysis Team acting as Account Manager for Primary Care Services on a permanent basis. You will need to be numerate, curious and with a passion for helping others. The successful candidate will have excellent communication skills, both written and verbal, and be comfortable presenting analytical findings to large groups of cross-professional staff. Previous experience of the NHS is desirable but not essential; above all you must be comfortable working with numbers and people, a logical and analytical thinker, and highly proficient in the use of the Microsoft suite of products (in particular PBI, SQL and Excel). The successful candidate will work across Primary Care and Community Services, supporting the needs of clinicians and managers through the provision of a comprehensive reporting and analysis service. Main duties of the job You will be required to produce various reports and analyses, exercising your expert opinion, and provide advice and guidance in the form of written reports and formal presentations. We are looking for someone with excellent problem solving skills, and the creative vision to design effective reports that meet user requirements. You will have excellent people skills with the ability to translate abstract concepts into tangible solutions. You will have a flexible and adaptable approach to work with the capacity to work in a fast-paced environment. We offer a full induction and training package, flexible working hours and good future career opportunities. If you think this is the opportunity you are looking for to progress your career and want to hear more about joining our friendly and welcoming team then please contact us. In the Informatics department we are currently operating on a hybrid work model, you will be based in one of the three sites (Bangor, Abergele or Wrexham Hospitals) with occasional need to travel to the other sites, however this will be at the need of the service and working from home is still in place where required. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Date posted 13 January 2025 Pay scheme Agenda for change Band Band 6 Salary £37,898 to £45,637 a year per annum Contract Permanent Working pattern Full-time Reference number 050-AC039-0125 Job locations Ysbyty Gwynedd Bangor LL57 2PW Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications/Knowledge Essential Educated to Degree level or equivalent experience. Post-graduate diploma in Informatics/Statistical subject or equivalent relevant experience. Specialist knowledge of a range of statistical techniques. Eg SPC, Standard Deviation, Confidence Intervals, ANOVA. Desirable Membership of an Informatics Professional Body (e.g British Computer Society or UKCHIP) Welsh speaker. Management Experience. 'A' Level Mathematics. Experience Essential Significant experience in an analytical role across a number of areas. A Specialist knowledge and understanding of the Health Board's computerised administration systems. Experience of working with a range of statistics with a high degree of numeracy. Specialist knowledge of Microsoft Office Suite of products (particularly Excel, PBI & Access) Expertise in translating all National Minimum Datasets/abstract data into comprehensible and meaningful information for end users i.e. key decision makers. An expert knowledge of National Data Dictionary items and NHS information codes. Ability to comprehend and work within the Health Board's policies of Data Protection and Freedom of Information. Skills and Abilities Essential Excellent communication skills, both written and verbal. Advanced keyboard skills. Problem solver. Good prioritisation skills. Ability to work well under pressures. Attention to detail. Confident in presenting challenging information. Person Specification Qualifications/Knowledge Essential Educated to Degree level or equivalent experience. Post-graduate diploma in Informatics/Statistical subject or equivalent relevant experience. Specialist knowledge of a range of statistical techniques. Eg SPC, Standard Deviation, Confidence Intervals, ANOVA. Desirable Membership of an Informatics Professional Body (e.g British Computer Society or UKCHIP) Welsh speaker. Management Experience. 'A' Level Mathematics. Experience Essential Significant experience in an analytical role across a number of areas. A Specialist knowledge and understanding of the Health Board's computerised administration systems. Experience of working with a range of statistics with a high degree of numeracy. Specialist knowledge of Microsoft Office Suite of products (particularly Excel, PBI & Access) Expertise in translating all National Minimum Datasets/abstract data into comprehensible and meaningful information for end users i.e. key decision makers. An expert knowledge of National Data Dictionary items and NHS information codes. Ability to comprehend and work within the Health Board's policies of Data Protection and Freedom of Information. Skills and Abilities Essential Excellent communication skills, both written and verbal. Advanced keyboard skills. Problem solver. Good prioritisation skills. Ability to work well under pressures. Attention to detail. Confident in presenting challenging information. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Betsi Cadwaladr University Health Board Address Ysbyty Gwynedd Bangor LL57 2PW Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)