Office Angels are currently recruiting for a Service Coordinator for our client based near Theale.
Role: Service Coordinator
Location: Theale - Fully Office Based
Salary: £25,000 to £26,000 per annum, depending on experience
If you are a motivated and proactive individual with excellent coordination skills, we would love to hear from you. Join our client's dynamic team and contribute to their success in delivering outstanding audio and visual solutions.
Key Responsibilities:
Assist the Service/Installations Manager & Supervisor in coordinating service activities
Answer the Service Line telephone promptly and professionally, handling calls with confidentiality
Log all service calls onto internal and customer-based systems
Coordinate sub-contractors and raise purchase orders for service calls
Provide daily updates on assigned calls to engineers and escalate any issues to the Service Manager/Supervisor
Update customer websites with engineer ETA and delivery status of kit/partsThe Ideal Candidate:
Good communication skills and a pleasant customer-focused attitude
Working knowledge of A/V installations with some technical knowledge would be beneficial
Strong organisational skills
Proficiency in working across multiple software systems
Ability to multitask effectivelyNote: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality.
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