Job Title: Trade Counter Customer Service Advisor Location: SheffieldSalary: 25-30k DOEElevation are working with a successful, family run business who are seeking a confident Trade Counter Customer Service Advisor to join their team based in Sheffield. Duties of the the Trade Counter Customer Service Advisor:
* Serving customers on the trade counter as well as answering incoming calls, responding to customer queries.
* Responding to email queries in a timely manner.
* Using ERP/CRM systems to accurately input and update customer details and orders.
* General administrative duties including filing, scanning and archiving.
* Assisting the sales team with day to day task as well as some lead generation.
* Building strong product knowledge.
Skills and Experience of the Trade Counter Customer Service Advisor:
* Experience in a Customer Service or Sales Administrator role
* Excellent verbal and written communication skills
* Competent with ERP/CRM systems
* Confident working independently and as part of a team
* Experience within the welding or industrial supplies sector is preferred but not essential
Benefits:
1. Competitive Salary
2. Commission and bonus structure
3. Christmas shutdown ...