To succeed in this role you will bring the following skill-set and behaviours:
* Driving Licence (Not compulsory)
* Effective planning and organisation skills with strong attention to detail and accuracy
* A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role
* Experience with Syrinx would be beneficial but not compulsory.
* Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successfully complete transactions and satisfy customers
* Experience in developing and utilising product knowledge, eager to understand our product range.
* Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage with customers and colleagues to build relationships.
* Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
* An effective team member with a highly supportive, collaborative approach
* A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
* A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
Job Types: Full-time, Permanent
Additional pay:
* Bonus scheme
* Yearly bonus
Benefits:
* Company pension
* On-site parking
Schedule:
* Monday to Friday
Work Location: In person
Reference ID: 3018/GG
Expected start date: 06/01/2025
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