Reporting into the Location Manager, responsibilities will include:
* Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.
Required knowledge & experience:
* Customer service NVQ2 would be advantageous.
* Previous cleaning experience and knowledge is desirable.
* Use of cleaning products in a safe manner.
* Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
* Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
* Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).
Required skills:
* Well organized with good time management skills.
* Strong interpersonal and empathy skills and a friendly personality.
* Able to work individually and as part of a team.
* Ability to prioritise and plan around customer needs.
Please note all applicants must already hold the legal right to work in the UK to apply for this role.
Hatton Grange in Hyde, Manchester is home to well-trained and helpful staff with rooms for up to 70 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people.
Anchor – a great place to work
Anchor is England’s largest not-for-profit provider of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
* Gym, fitness and wellbeing discounts
* Mental health support
* Flexible working options
Finance
* Pension plan – contribute between 4% and 8% and we’ll match it or better
* Quick and easy pension transfer service
* Savings and financial advice, loans, free life assurance
* Discounts on shopping, holidays, phones, technology and more
Career
* Ongoing personal and professional development programme
* Leadership Pathways online learning resources
* Career progression and promotion opportunities
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