Kent & Medway NHS & Social Care Partnership Trust
The Forensic Low Secure Mental Health and Learning Disability Administration Team are seeking to recruit an enthusiastic, customer-focused, self-motivated Administrative Assistant to join our great reception team, working across two low secure units of the service (The Allington & Tarentfort Centres) on the Greenacres Site in Dartford.
The Forensic Low Secure Mental Health and Learning Disability Care Group care for men 18+ whose offending behaviour and complex mental health needs require care in a low secure setting.
This is a full-time post consisting of shifts (Monday - Sunday), which will also include working bank holidays. Part-time hours can also be considered. Please speak to the manager.
*Previous applicants need not apply*
Main duties of the job
The role is varied and will incorporate tasks such as:
* Meeting and greeting all visitors including staff, patients, family/carers, and external colleagues, including undertaking appropriate security checks, i.e., ID.
* Using a biometric or equivalent system to perform key checks.
* Scanning and uploading documentation to clinical records.
* Maintaining Microsoft Outlook Calendars.
* General office duties, such as answering the telephone, dealing with queries, signposting, and photocopying.
* Adhoc tasks as required, i.e., maintaining/setting up spreadsheets, typing up minutes.
* Training other team members on key security and administration tasks.
About us
This Assistant Administrator role is based within the forensic administration team. The successful candidate will work alongside other assistant administrators and with the wider Forensic administration team. We are a friendly and supportive team led by Teresa Utting who will support with training and career development should the successful candidate wish to progress further with their career within the NHS.
Job responsibilities
The ideal candidate will:
* Be able to demonstrate how they can work in line with our Trust Values: Respect, Open, Accountable, Innovative, Excellence, and Working Together.
* Enjoy working as a team but equally be comfortable working autonomously with minimal supervision.
* Have GCSEs in Maths and English (or equivalent) or NVQ Level 2/RSA2 (or equivalent).
* Have an opportunity to develop their knowledge and skills by undertaking an NVQ or further higher education.
* Have flexibility around shift patterns.
* Have a professional and confident manner during both face-to-face and telephone contact with patients, staff, and visitors.
* Have excellent organisational skills.
* Have good keyboard skills and a good working knowledge of Microsoft Office.
* Have the ability to remain calm and professional when faced with sometimes changing and/or challenging situations.
* Have an opportunity for career progression within this role.
Person Specification
Qualifications/Experience
* English and Maths above grade 4/C or equivalent.
* Experience of Rio.
Skills
* Ability to work under pressure with limited supervision.
* Ability to prioritise and organise work to meet deadlines.
* Working within a team and interacting with colleagues and clients courteously.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Kent & Medway NHS & Social Care Partnership Trust
#J-18808-Ljbffr