Perm mornings (6am-2pm, Mon-Fri, attracting a shift allowance of 12% in addition to the base salary)
Objectives:
* Support Maier UK customers with product quality related issues whilst maintaining customer satisfaction
* Understand production concerns and communicate to the appropriate responsible persons
* Ensure the correct standards are in place to assure the production processes are repeatable & stable
* Lead and drive practical problems solving activities
Tasks:
* Lead warranty & service problem solving
* Audit current mass production processes & new processes before SOP to detect non conformities
* Support MTC in project development (Process FMEA, Control plan, Quality instructions, Checking fixture design, process capabilities, master sample definition)
* Identify abnormalities by self-audits to maintain process control, identify process weakness & necessities
* Product Segregation (OK / NOK parts), support production in problem solving, confirm countermeasure action robustness
* Manage internally diverted parts & stock checks
* Liaise between production departments and internal customers
* Drive Quality basics in all production areas
Responsibility:
* Take direction from Quality Manager
* Escalate any customer/internal concerns to Quality Manager
* Support production improvement requirements/needs
* Respect company systems and procedures
* Respect customer quality standards
* Active role in Quality & Production Level 2 Meeting
Requirements:
* Leader of customer quality improvement teams
* Leader of customer concern reports (8d or customer format)
* Leader of Practical Problem Solving
* Experience within automotive supply (1st tier preferred)
* Recognised engineering or equivalent qualification
* Self-motivated and passionate
* Able to perform tasks using own initiative
* Experience of working in teams
* Knowledge of injection moulding and/or paint processes
* Good organisational skills with a systematic approach
* Strong interpersonal and communication skills on all levels
* Methodical approach to problem solving
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