Credit Controller
Location: Hybrid / Salford Quays
Salary: £23,000 - £26,500
Hours: Mon - Fri 8.30am till 5pm
My client, based in Salford Quays, is seeking a Credit Controller to join their fast-growing team. They are a leading fire and security company for businesses in the UK. To apply for this role, you will need experience working within Credit Control and have a commercial approach to work.
Daily Duties
1. Achieving monthly individual and team cash collection targets.
2. Reducing overdue debt to achieve targets.
3. Chasing customers via telephone, letter, and e-mail.
4. Processing online credit card payments.
5. Performing bank reconciliations.
6. Posting payments and allocation on customer accounts.
7. Opening new customer accounts, performing credit checks, and setting credit limits.
8. Assessing credit of existing customers and authorizing removal of STOP status.
9. Liaising with customers and internal departments to resolve queries in a timely and professional manner.
10. Managing disputes.
11. Recording and maintaining accurate chase history of customer accounts.
12. Issuing statements and copy invoices.
13. Collating account history and documentation for the commencement of legal action.
14. Opening and distributing all incoming mail and issuing department outgoing mail.
15. Supporting the Credit Control Manager in maintaining the department as a support function of the business.
16. Performing any other ad hoc tasks as required.
Requirements
1. A professional business approach.
2. The ability to work independently and a desire to learn.
3. Excellent administration and computer skills.
4. Customer-focused with the ability to resolve customer queries.
5. Analytical in approach.
6. Experience of analyzing data using Microsoft Excel, Microsoft Outlook, and Microsoft Teams.
7. Strong organizational skills.
8. High attention to detail and the ability to handle multiple priorities with a structured approach.
9. Experience of Sage Line 200 & Cash4Windows preferred.
Benefits
1. Bonus opportunities.
2. Company mobile phone & laptop.
3. Royal London Pension.
4. Life assurance 4x salary.
5. Onsite gym.
6. Free parking on-site.
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