Job Description - Professional Support Training Coordinator (2500008R)
Professional Support Training Coordinator
Are you ready to make your mark as part of the Practice Solutions Team in our London office?
Our global Practice Solutions team keeps White & Case at the forefront of the evolving legal landscape, supporting lawyers in delivering world-class client service through legal, client, and market knowledge. Led by the Chief Innovation Officer, the function comprises four teams: Professional Support, Research & Market Intelligence, Practice Technology, and Business Intelligence, providing solutions that enhance lawyer efficiency and collaboration for our clients.
We are seeking a Training Coordinator for the London Office to manage the logistical and administrative aspects of legal training and development initiatives, as well as broader projects related to innovation and Firm strategy (e.g., generative AI training). Reporting to the Professional Support Lawyers (PSLs), this role focuses on ensuring the smooth organisation and execution of internal legal training, contributing to the growth of the London PSL team and the office’s role as a hub for legal training for English-qualified lawyers across our network.
Key Responsibilities
General Training Administration:
* Preparing and submitting course templates, managing event setups (live and virtual), and coordinating invitations, room bookings, and equipment
* Sending session reminders, gathering, and distributing materials, liaising with teams for logistics, and ensuring remote access and attendance logging
* Ensuring sessions are recorded, retrieving, and posting recordings as required
* Handling changes such as rescheduling and communicating updates
* Overseeing workshops, preparing materials, and managing breakout rooms
* Processing CLE/CPD hours, following up to ensure accurate recording, and uploading session materials to the knowledge collection
Trainee and Newly Qualified (NQ) Induction Administration:
* Coordinating induction programmes, liaising with speakers, and managing logistics
* Distributing training materials, addressing changes promptly, and ensuring smooth communication
* Overseeing soft skills and specialist legal sessions for NQs, ensuring best practices from trainee inductions are followed
Know-How Meetings and Special Project Administration:
* Identifying and implementing process improvements, supporting the rollout of new systems or methods
* Assisting with global knowledge initiatives, particularly around innovation and generative AI
* Handling routine administrative tasks, including invitations, room bookings, and maintaining the knowledge collection
* Supporting the central Knowledge and client training database project teams, ensuring training dashboards and platforms are current
* Participating in meetings to share best practices and knowledge within the Professional Support function and affiliated teams
Qualification and skills
* Preferred experience in knowledge, legal training, or learning and development within law firms or professional services
* Legal qualifications (LPC/SQE or law degree) are advantageous but not essential
* Previous experience in training administration or a related field
* A working understanding of law firms
* High professional standards with keen attention to detail, and strong administrative skills
* Exceptional organisational, communication, and interpersonal skills
* Self-motivated and flexible with the ability to work both individually and collaboratively
* Proficiency in IT tools, especially MS Office, and ideally experience with a Learning Management System and iManage (or similar document management systems)
What We Offer
At White & Case, you can make a real difference, work on cutting-edge deals that make the headlines and help shape the world we live in. We live by our values—to be pioneering, united and human—and we believe that you’ll experience them from your first day. We will give you the support and training that will help you achieve your potential as a global lawyer.
We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as a Training Coordinator, and our benefits are designed to support your changing needs and priorities across different life stages.
We offer high-quality, internationally oriented work on the most challenging matters and an opportunity to work as part of a truly global organisation.
About White & Case
We are a global law firm with longstanding offices in the markets that matter today. Our on-the-ground experience, our cross-border integration, and our depth of local, US and English-qualified lawyers help our clients work with confidence in any one market or across many.
Location and Reporting
This role is based in our London office and reports to the Senior Professional Support Lawyer in the Central Professional Support team.
Our standard office hours are 09:30-18:00, with a current requirement for 3 days in the office per week.
Firm Benefits
We offer a flexible range of benefits, services and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include:
* Private medical insurance
* Pension plan with matched employer contribution up to 7.5%
* Yearly wellbeing fund
* Income protection
* Holiday purchase
* Life insurance
* Critical Illness insurance
* Private GP services
* Travel insurance
* Dental coverage
* Cycle to work
Equal Opportunity Statement
White & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.
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