Here at Whitehall, we are currently hiring for a Credit Control Assistant on a Full-Time basis to join our Finance team, reporting to the Credit Control Manager. This is an exciting time to join a growing business which offers a wide range of benefits including working from home, private healthcare and a multitude of rewards/incentives. As a Credit Control Assistant, you will play an essential role in ensuring debt recovery and process efficiencies. It is essential to have knowledge and insight into credit control therefore experience in a credit control role previously is essential. Who are Whitehall Resources? We are a specialist SAP, IT & Data recruitment agency based in Colchester, Essex with offices in the UK, Europe and the US. We work with some of the biggest and best-known companies in the world in their search for specialist-skilled professionals. We are multi-award winning and have been recognised as one of the largest IT staffing firms in the UK & Europe, based on 2023 turnover. Credit Control Assistant Ability to listen and adopt to instruction with a keen eye for detail. A confident and hands on individual with eagerness to communicate both internally and externally. A can-do attitude and not afraid to get stuck in. Ongoing and required tasks: Credit Control across the 3 Whitehall entities, with minimum evidenced contact expected of at least 1 per month per client. Daily checking of bank for receipts, produce Daily cash. Accurate allocation of receipts into the Finance package - liaising with Accounts Assistant if necessary for bank reconciliations. Check funded/non funded clients monthly on HSBC. A set minimum of calls made to clients per week as set by Credit Control Manager Weekly check of new clients invoiced to call and confirm receipt and processing Produce weekly debtor reports to include reasoning for overdue and updates on movements to Credit Control Manager. Produce weekly disallowed tracker with updates and call log to Credit Control Manager. Run unallocated cash report weekly to match invoices and credits to keep ledger tidy. Completion of new client checklist to ensure all details required are received and added to the system to include receiving Client Vendor forms. Maintain up to date client information in Finance package to ensure no missing credit limits/contact details. Check CreditSafe weekly to match clients and bring to Credit Control Managers attention any high-risk clients. Raise and send invoices to clients daily, for each Whitehall entity and import into the Finance package Manage the Invoicing and Credit Control inbox's replying to queries in a timely manner. Liaise with clients professionally to resolve invoice issues that may delay payment to us. Add purchase orders onto InTime when received and chase the client for new PO's if expired or missing. Regularly look at un-invoiced time and liaise with Accounts assistant, contractor or consultant to obtain missing time. Reconcile client self-bill invoices when invoices have been generated and resolve any discrepancies. Provide Credit Control Manager with weekly updates on any issues as a cause of concern, such as any invoices that cannot be sent or PO's that cannot be obtained. Any other ad hoc or such requests as provided by the Credit Control Manager. Whitehall Resources is acting as an Employment Agency in relation to this vacancy.