Associate, Tax Reporting & Compliance Representative I
Manchester, Lancashire, United Kingdom (Hybrid)
Job Description
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Associate I to join our Client Custody Operations team. This role is located in Manchester, United Kingdom, and will be working on a hybrid basis (3 days in the office).
In this role, you’ll make an impact in the following ways:
* Works with external clients to resolve day-to-day issues and direct them to appropriate resources at BNY.
* Supports clients in addressing operational and technical questions or issues and ensuring requests are executed.
* Applies problem-solving skills based on precedence and experience.
* Uses communication skills to deliver high-quality service to a specialized client base.
* Provides clients information related to BNY products and services representing a limited number of lines of business and geographies and directs them to the appropriate resources, as needed; leverages a general understanding of broader BNY services and offerings.
* Monitors client inquiries and escalates non-routine or complex issues to the appropriate team member, as needed.
* Tracks information related to general client issues and needs to support business development efforts.
* Participates in internal activities and initiatives designed to improve the client experience.
To be successful in this role, we’re seeking the following:
* Bachelor’s degree or the equivalent combination of education and experience is required.
* Experience in an operational area and/or client services preferred.
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
Job Info
* Job Identification 61357
* Job Category Tax Reporting & Compliance
* Posting Date 12/03/2024, 10:25 PM
* Locations 1 Piccadilly Gardens, Manchester, GT MAN, M1 1RN, GB (Hybrid)
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