About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world-class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity.
Sales Assistant
£11.86 per hour + Lucrative Sales-Based Bonus
Full time, 40 Hours per Week
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression.
Job Purpose
You will play a key role in the success of your store by collaborating with in-store colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. You will carry out customer deliveries to homes and businesses too.
This is a full-time role, and you need to be available to work shifts between 7am and 5pm Mon-Fri, with some Saturday shifts (8am to 4pm) on a rotational basis.
Job Responsibilities
1. Play an active part in engagement planning & monthly store meeting sessions.
2. Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
3. Use our client service tools to ensure a consistent customer experience.
4. Support your store’s monthly customer contact plan.
5. Follow the merchandising plan to restock the shop floor.
6. Load the van & plan delivery routes.
7. Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
1. Proven experience in a customer service/retail role.
2. Valid driving licence.
3. Enjoys a collaborative working environment where supporting colleagues is key.
4. Calm under pressure.
What Makes You Stand Out
1. Excellent communication, customer service & interpersonal skills.
2. Well organised & with an eye for detail.
3. Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at Dulux Decorator Centres
We offer great personal development opportunities and comprehensive packages including:
1. Competitive Salary (depending on experience).
2. 25 days holiday excluding bank holidays.
3. Income protection.
4. Staff discount at Dulux Decorator Centre stores.
5. Employee Assistance Programme.
6. Employee Life Assurance.
7. Company pension.
8. Product discounts.
9. Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.
We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance.
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