Job Description
Quality Manager
Lancaster
up to £55,000 plus 15% Bonus
Are you an experienced Quality Manager ready to take on a pivotal role driving quality excellence?
We're seeking an exceptional Quality Manager on behalf of our client, a leading manufacturing business in the North West, UK. This is a fantastic opportunity to lead quality strategy and compliance across all stages of production, ensuring top-tier product standards and operational efficiency. You will play a vital role in shaping and implementing quality management processes, fostering a culture of continuous improvement, and leading a dedicated quality team.
Role Overview:
As Quality Manager, you will collaborate with the CEO and Operations team to align quality strategies with business objectives. You’ll oversee all quality control and compliance functions, from raw material testing to finished product quality assurance. This position also involves leading the quality lab, conducting root cause analyses, implementing corrective measures, and managing customer complaints, all while ensuring adherence to ISO9001 and ISO14001 standards.
Key Responsibilities:
* Strategic Quality Management: Lead continuous improvement initiatives to enhance product quality, eliminate complaints, cut waste, and boost productivity.
* Quality Control Process Development: Assess and refine quality processes, implementing in-process checks and robust training plans to ensure consistent standards.
* Production Monitoring: Partner with the operations team to troubleshoot issues, support quality engineering, and uphold compliance throughout production.
* Compliance Oversight: Ensure site compliance with ISO9001, ISO14001, and regulatory standards like REACH, ROHS, TSCA, IMDS, and PFAS. Conduct regular quality and environmental audits.
* Data Analysis & Reporting: Use data to drive insights, integrate quality reporting, and manage the quality budget to support strategic goals.
* Customer and Supplier Engagement: Manage supplier quality performance, resolve issues, and address customer complaints with timely feedback and corrective actions.
* Leadership: Guide and develop the quality team, set performance metrics, and foster a culture of accountability, innovation, and continuous improvement.
Requirements:
* Experienced in a quality and compliance role, with management experience.
* Proven success in implementing quality control processes within a manufacturing environment.
* Strong analytical, project management, and leadership skills.
* Excellent interpersonal skills, with the ability to work collaboratively across departments and inspire a high-performing team.
* Adaptable and forward-thinking, with a knack for decision-making and troubleshooting in a dynamic setting.
What’s On Offer?
This is a permanent, full-time position offering a competitive salary and the opportunity to shape the future of quality within a reputable manufacturing environment. You'll have a direct impact on product excellence and operational efficiency, while working closely with executive leadership.
If you’re an ambitious, driven Quality Manager ready for your next challenge, we’d love to hear from you.