An exciting opportunity has been created at Toyota GB who are seeking to recruit a Retailer Services Consultant through their partner, AGA Performance, to join the existing team. The Company AGA Performance is an ISO accredited Training and Learning and Development Consultancy, providing high quality, unique and distinctive products and services to the automotive industry, and works closely with Toyota. Toyota (GB) is the national sales and marketing arm for Toyota and Lexus in the UK and is proud to be one of the Sunday Times Top 100 Companies to Work For. They are responsible for sales, marketing, and customer relationships nationwide, consistently delivering dedication, innovation and quality within the world's leading automotive company. The Role Working for Toyota and Lexus, you will be providing change management consultancy support service through a range of process optimisation projects, to deliver memorable customer experiences and drive improved retailer efficiency across the Toyota and Lexus network. You will strengthen the delivery capabilities through supporting business process re-engineering projects, researching digital solutions, removing waste, launching new solutions and enabling modern retailing through leveraging of the IT systems. You will analyse and design business processes to identify alternative solutions to improve efficiency, effectiveness, exploiting new technologies and automation. You will also support identification of tangible costs and benefits, to help with the development of strong business cases. About you If you are looking for your next career move at a time of exciting change then this could be the opportunity for you. We are looking for a highly talented individual who has the capacity to learn and willingness to be developed. We are looking for an individual who possesses change management skills and has a genuine interest in automotive, retail or technology. You will need to be: A great networker, with a willingness to continually learn An engaging relationship builder, with the ability to influence at all levels of the business An excellent presenter with great communication and interpersonal skills, acting as a brand ambassador A dynamic person who is willing to take on new tasks with the mindset of finding the best solutions A creative thinker who can solve challenges and build innovative solutions Highly organised and efficient, with the ability to prioritise and high levels of attention to detail Able to influence and motivate at all levels, effectively using a range of consultancy skills A self-motivator who takes ownership to see things through to delivery An excellent report writer, appropriately adapting the message for different audiences A confident IT user, able to effectively use Microsoft office packages and other IT applications You will need A full driving licence The ability to work at various locations across the UK, including the Toyota GB Head Office in Surrey, and stay away overnight if required Eligibility to work in the UK On Offer Salary starts at £37,800 per annum Performance bonus 24 days holiday a year, plus bank holidays 3-year fixed term contract Company car, laptop and phone Ongoing career development support Closing date for applications Monday 3rd February 2025 – shortlisted applicants will be required to attend an Assessment Centre prior to a final stage interview